Delivery

MOBIUS contracts with STAT Courier to provide courier service five days a week between our member libraries. STAT drivers pick up and deliver materials between our member libraries and others through our connections with other statewide courier systems, allowing us to deliver materials between our members more efficiently and cost effectively than traditional shipping methods.

We have service connections with Cooperating Libraries in Consortium (CLiC), Mid-America Library Alliance (MALA), and Trans-Amigos Express (TAE), connecting us with over 600 libraries across seven states: Missouri, Texas, Oklahoma, New Mexico, Arkansas, Colorado and Iowa. 

Shipping Items Through the Courier 

MOBIUS Delivery Label Maker
Access the Label Maker and instructions for using it.  

Packaging Items for Shipment
Instructions for packaging books and AV materials to be shipped to another institution. 

MOBIUS Book Bands
Printable book and AV band templates.

Handling Issues with Items Lost or Damaged by the Courier
Information on resolving issues involving damaged items and the STAT Claim Form. 

MOBIUS Delivery Bags
How to request additional bags, handle damaged bags, return bags to MOBIUS, and more. 

Managing Your Courier Service

Service Change Reporting
To report days that you are closed or contact changes.

Days Closed Calendar
View closures reported by your own and other member libraries.

Courier Delivery Schedule
Contains information about routes, days of service, estimated delivery times, and special delivery instructions for STAT Courier drivers.

Tracking Materials
How the system works and what can be tracked. 

MOBIUS Courier Statistics
Find information on the number of bags moving to and from your library and average transit times. 

Driver "Manifesto"for MOBIUS Courier Service
Outlines responsibilities of drivers delivering materials to MOBIUS libraries. 

Contacting MOBIUS for Help

To contact MOBIUS about courier related issues, send an email to courier@mobiusconsortium.org or call the Help Desk toll-free at 1-877-366-2487. The courier email address is monitored by multiple staff members.

MOBIUS Delivery Policies in their Original Format

The MOBIUS Delivery Policies as adopted by the Board of Directors can all be viewed here: