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MCO Help Desk
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(573) 882-7233
Toll-free in Missouri: (877) 366-2487
Welcome to the MOBIUS Consortium Office (MCO) Help Desk. The Help Desk provides assistance to library staff at MOBIUS member institutions. You will find here links to resources that you will find useful. If you need to report a problem with your cluster's Millennium or the INN-Reach system, request a change in your system configuration, or just ask a question, please log in to the web site and use the online problem report form to submit a new Help Desk Ticket. If you have an emergency situation you may call the help desk team at (573) 882-7233 and select option 1 or, toll-free in Missouri, (877) 366-2487 and select option 1.

The help desk pages also contain links to information about your cluster's Millennium System. You can look up your Millennium System's IP address, learn about Routine Maintenance Operations (RMOs) performed on your system, and look up the status of your open calls on our Action Request System (ARS).

The Help Desk Team consists of professional librarians dedicated to providing quality services in a timely fashion. We are always interested in your comments and suggestions about the services we provide. Please let us know what we can do for you.


Problem Report Form

MERLIN

MOBIUS Site Coordinators
MOBCOORD-L List Archive

Discussion List Subscription Form

Open Calls

Documents

Routine Maintenance Operations (RMO)
List of RMOs performed on MOBIUS Servers
RMO Documentation for Member Institutions

INN-Reach Reports

MARS Profiles

BNA Table of Contents Enrichments Statistics

Useful Links

FAQs

Submit MOBIUS Lending/Borrowing Statistics

Contacts: MCO Staff

Problem Report Form - Under Development


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Problem Report Form
MERLIN
MOBIUS Site Coordinators
Discussion List Subscription Form
Open Calls
Documents
Routine Maintenance Operations (RMO)
INN-Reach Reports
MARS Profiles
BNA Table of Contents Enrichments Statistics
Useful Links
FAQs
Submit MOBIUS Lending/Borrowing Statistics
Contacts: MCO Staff
Problem Report Form - Under Development